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5 Nov · Live demo at the TBD Informatics Congress

For hair transplant and medical tourism clinics

A patient who writes at night shouldn't go elsewhere by morning.

Curaply replies to your clinic's WhatsApp leads in their own language within seconds, collects photos and preferred dates, and hands the warm lead to your consultant in the morning.

Request a demoSee how it works
  1. 15-min call
  2. Setup with your price list
  3. 1-week trial

Ahmed · Riyadh

+966 ··· ··· 2051

ar
  1. Patient: مرحباً، أريد زراعة الشعر في ديسمبر مع أخي. هل الفندق مشمول في الباقة؟02:14:06
  2. Assistant: أهلاً بك! نعم، الباقة تشمل ليلتين في الفندق والنقل من المطار. هل يمكنك إرسال صور لرأسك من الأمام والأعلى والجانبين؟9 s later02:14:15
  3. Patient: أرسلت الصور. نحن شخصان.5 photos02:21:40

09:00 · on your consultant's screen

Warm lead · Saudi Arabia · 2 people · 5 photos · December

Read the conversation (English)
  1. 02:14 Patient: Hello, I'd like a hair transplant in December with my brother. Is the hotel included in the package?
  2. 02:14 Assistant: Welcome! Yes, the package includes two nights at the hotel and the airport transfer. Could you send photos of your head from the front, top and sides?
  3. 02:21 Patient: I sent the photos. There are two of us. (5 photos)
  4. 09:00 Consultant: The lead tops the list; country, group size and dates are ready on the card.
Sample conversation · fictional clinic

The problem

More consultants don't stop lost leads.

A hair transplant clinic in Istanbul we spoke with answers patients around the clock with four consultants, each costing around 50,000 TRY a month even at minimum wage. Still, some leads writing at night in German, Arabic or English move on to another clinic when the reply is late.

3 a.m.
Patients write in their own evening, which is your night.
Four languages
Every shift rarely has someone for every language.
Follow-up
A lead who writes once and goes quiet is rarely contacted again.

How it works

Autopilot at night, copilot by day.

Not a black box but a flow with rules: every message passes through your clinic's price list and rules.
  1. WhatsAppThe patient writes in their language
  2. CuraplyYour price list and your rules
  3. DoctorHealth questions handed over
  4. Consultant panelWarm leads ready by morning

One night, in Istanbul time. The patient writes in their own evening; for you it is past midnight.

  1. Hamburg 23:12

    The patient writes

    To your clinic's WhatsApp, in their language: "How much is a hair transplant?"

  2. 9 seconds later

    The assistant replies

    Price range from your own list, then asks for photos and dates.

  3. Hamburg 23:20

    Details come in

    4 photos and "November" arrive; the lead card fills itself.

  4. Start of shift

    Your consultant closes

    The warm lead tops the list with details ready. One tap to take over.

≈ 8 hours · the lead didn't wait

Day: consultant panel

Your consultant's screen in the morning.

Every lead the assistant handled overnight is waiting in order in the morning: who to call first, why, and what has been collected, all on one screen.

curaplyNova Hair Clinic · fictional09:00

  • EmreTR · WhatsApp

    Doctor · urgent symptom reported

    01:35Mild

  • MarkusDE · WhatsApp

    Consultant · wants a quote for November

    01:204 photosWarm

  • AhmedAR · WhatsApp

    Consultant · coming in December with his brother

    02:515 photosWarm

  • LukasDE · WhatsApp

    Doctor · asked a health question

    00:52Mild
See the real panel screen
Curaply consultant panel: the next lead on top, the priority list below; each row shows language and channel badges, photo count and lead temperature.
The real panel with fictional clinic data (interface in Turkish).

  • Next lead on top

    Emergencies and health questions go to your doctor, warm leads to your consultant; the panel tells you who to call first.

  • Lead card ready

    The assistant collects country, language, treatment, dates and photo count; your consultant corrects them in one click.

  • Follow-up and morning summary

    Leads who go quiet land on the follow-up list; the night is summed up on one screen each morning.

Safety

Where the assistant stops

  • Prices only from your list

    No discounts, no campaigns, no invented numbers. A price not on your list is stopped before the patient sees it.

  • No medical advice; the doctor decides

    No diagnosis, no graft counts. Health questions go to your doctor; emergency symptoms get your emergency line and 112.

  • Answers at night, hands over in the morning

    It greets the lead at night and collects the details. The offer and the sale stay with your consultant; take over and it goes quiet.

  • Photos never go to the AI. Photos are not interpreted; only the count is added to the lead card.
  • It doesn't hide being an AI. Its first message introduces it as your clinic's digital assistant.

These rules are enforced in code, not left to the model. What we measured is right below.

Evidence

What we measured, and what came out.

To test the rules we ran the assistant with a model that deliberately breaks them: it tried to invent prices, quote graft counts and answer health questions. In the replies that would reach the patient we measured:

What we measured, and what came out.
MeasuredResult
Invented prices49 test conversations0
Graft counts given49 test conversations0
Health questions handed to the doctor10 health questions (within 49 conversations)100%
Emergency line given for emergency symptoms3 emergency scenarios (within 49 conversations)100%

263 automated tests run on every change; security scans are clean.

These are not real patient conversations but a test set: a fictional clinic called "Nova" and written scenarios. No real patient data was used. We will share numbers from pilots just as openly.

A lead who writes at night won't wait for morning. They're answered while you sleep and handed over ready.

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Pricing

You only pay more when it brings you patients.

The fee has two parts: a low fixed monthly fee that keeps the line open, and a bonus for each consultation the assistant brings in. In a month without consultations you pay nothing beyond the fixed fee.

Low fixed monthly fee

For the assistant running 24/7, the panel and setup.

Bonus per consultation

Only when a lead the assistant handled and handed to your consultant goes on to a consultation. We agree in writing what counts as a consultation before the pilot starts.

Included

  • WhatsApp assistant: Turkish, English, German, Arabic
  • Consultant panel and follow-up list
  • Setup with your treatments, price ranges and frequent questions
  • Data processing agreement and privacy notices

We start with a pilot

First we try it on your own line for a limited period. We agree the length, the numbers we'll measure and the pilot terms together; a data processing agreement is signed before we start.

We discuss the numbers in the demo, based on your clinic's volume.

Request a demoCalculate with your own numbers

Calculate

With your own numbers

Curaply fee (optional)
Curaply fee (optional)

Enter the numbers from your demo to see the net effect. Left empty, they are not counted.

Monthly staff difference
100,000 TRY
Leads you could recover
60 leads / month
Possible extra revenue (monthly)
529,920 TRY

A rough estimate that excludes Curaply's fee. We measure the real numbers together at the end of the pilot.

FAQ

What clinic owners ask first

Do patients know they are talking to an AI?

Yes. The assistant introduces itself as your clinic's digital assistant and never hides it when asked.

Who sets the prices?

You do. The assistant only quotes the ranges and package contents you approved; your consultant gives the final price.

What happens with a medical question?

The assistant doesn't answer it. It tells the patient the question went to your doctor and flags the conversation as a priority.

Does my WhatsApp number change?

For the pilot the fastest route is a separate number. Connecting your existing number depends on Meta's rules; we assess it together during setup.

What will my consultants do?

Sell. First contact, collecting details and follow-up are handled by the assistant; your consultants focus on warm leads.

Who is responsible for patient data?

Your clinic is the data controller and Curaply is the processor. A data processing agreement is signed before the pilot starts.

Where is our data?

Servers are in the European Union; conversations are deleted automatically when your retention period ends. The AI model that writes replies (Anthropic) is in the US; the agreement and notice for this transfer are prepared before the pilot.

How long is setup?

We aim for under an hour with your treatments, price ranges, opening hours and frequent questions.

What does it cost?

For the pilot, a low fixed fee plus a fee per completed consultation. Let's go through it in the demo.

Demo

See it with your own clinic's details.

Fill in the form and we'll set up a 20-minute demo with your treatments and price ranges.